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Two different organizations sit behind what you see here, and knowing which one to write to will save you a great deal of time. This page explains the split and gives you both routes.
Paid advertorial · Morvexpod is an affiliate. Zeba Shoes products are sold and shipped by Zeba Shoes, and every purchase is completed on the official Zeba store.
Company details
Company name
F.ect Production sro
Operator and publisher of morvexpod.com
Registered address
Na Zlíchově 228/4
152 00 Prague 5, Czech Republic
The fastest route for most enquiries, and the address to use for privacy requests
Who does what
Morvexpod is a paid advertorial and affiliate website. We publish descriptions of the Zeba hands-free sneakers, explain how the sizes and widths work, and link through to the official Zeba store, where the purchase is actually made. We are the publisher of this website and nothing more.
Zeba Shoes is the merchant. Zeba holds the stock, takes the order, ships the parcel, issues the tracking, handles returns and issues refunds. Once you leave this site and land on zebashoes.com, everything that follows is between you and Zeba. We are not a party to it, we do not receive a copy of your order, and we have no way to look one up.
That is not a way of avoiding responsibility for the things we publish. It is a straightforward description of where the information lives. Asking us about a parcel is like asking a magazine about an advertiser's stock room — we would want to help and simply cannot see it.
What we can help with
Write to us at leona.zajickova@fect.cz about anything that concerns this website itself:
- Questions about this website — how it is put together, who publishes it, or what a page is trying to say.
- Content and corrections — a product description, a width explanation or a policy summary here that looks inaccurate, unclear or out of date. Merchant terms change, and we would rather be told than leave a mistake standing.
- Advertising and disclosure — how the affiliate arrangement works and how we mark it, as set out in our Disclaimer.
- Privacy requests — access, correction, deletion or opt-out requests under the rights described in our Privacy Policy.
- Cookies and consent — questions about the consent banner on this site or how to change a choice you made.
- Accessibility — anything here that is hard to read, navigate or operate with assistive technology.
- Legal and rights — the basis on which this site is offered, covered in our Terms and Conditions.
What we cannot help with
These belong with Zeba Shoes, and we have no access to any of them. Contacting us about them will only add a step:
- Orders — placing, amending or cancelling one.
- Order status — whether an order has been picked, packed or dispatched.
- Tracking — tracking numbers, carrier updates, missing or delayed parcels.
- Returns — authorizing a return or providing a return address or label.
- Refunds — issuing, timing or chasing one.
- Exchanges — swapping a size, width or style.
- Sizing decisions — we can explain the width range, but only the merchant can advise on a specific pair for a specific foot.
- Stock — whether a size, width or color is available, or when it returns.
- Payments — anything relating to what was charged at the merchant's checkout.
We also do not offer medical, podiatric, legal or financial advice. If a foot condition is behind your search for hands-free shoes, please speak to a qualified professional.
How to reach Zeba Shoes
The merchant publishes its own support channels on zebashoes.com and lists a physical store where staff can be reached by telephone. Have the order number from the confirmation email Zeba sends ready before you call — it makes every conversation shorter.
Zeba store address
3843 Spring Mountain Road
Las Vegas, NV 89102
Opening hours
Open 6 Days a Week, 10am – 5pm PST. Closed on Sundays.
Official store
zebashoes.com — where orders are placed and where the current terms are published.
These details are published by Zeba Shoes and can change, particularly around holidays. Our summaries of the merchant's shipping and refund terms are written to help you know what to ask, but the merchant's own published policy is the one that governs.
Response expectations
Email is normally acknowledged within two business days, with a fuller reply as soon as the question allows. Privacy requests are handled within the timeframes described in our Privacy Policy. Messages arriving over a weekend or a Czech public holiday are picked up on the next business day. Please include enough detail — the page address, and what you were doing when the problem appeared — for us to identify the issue without a second exchange.
Our telephone line answers during business hours in Central European Time, which overlaps only partly with a North American working day. For readers in the United States, email is almost always quicker, and anything to do with an order should go to the merchant rather than to us in any case.
Send a message
Use the form below, or write directly to leona.zajickova@fect.cz. Please do not use this form for order or return enquiries — those need to reach Zeba Shoes, and we cannot forward them.